Robot Control Pro - Official User Guide - FAQ



RCP 4.0 Users Questions Menu

Live Log Viewer - Grey button     List of Categories





  • Explain the use of the   "Light Grey button" Log Watcher page

    Each web server. No meter if you have a Virtual or Dedicated hosting account. You all have the right to use your website access.log and error.log files. These files are yours and very useful. They provide information for debugging error on your site and used scripts and details about your traffic behavior. The RCP settings page allows you to set any amount of log file lines to be read. The Log Watcher page gives you a quick view on your error. Log, access. Log and robots.txt file without the need of downloading large grown server log files.

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  • RCP is not displaying or reading my log files!

    RCP is programmed to read many types of webserver access_log and error_log files. How ever the correct path to the log files must be provided by yourself. If you do not know the location/Path to your website/server/store log files then you should contact your hosting company and ask them to provide you the full path to your site virtual access_log and error_log files. Fill in the log paths in the required fields on the RCP settings page and RCP will read and analyze your log files.

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  • Debugging your error log file ...

    The error.log file is the first file that you check when your site or a new installed scripts is giving you trouble. The error_log file reports all errors found on your webserver. It tells you exactly why things fail. Its wise and recommended to analyze your error log file once a month and try to fix as many errors as possible. Fix dead links or incorrect image tags. Avoid that errors are no longer write errors to the log file. The smaller your error_log file is the better!Most errors displayed can be solved easily ...


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  • How find access.log file and error.log

    Virtual hosting : is your site hosted on a virtual hosting account and you have not full root access and the website log files are not located in the folder bellow your htdocs or public folder. E-mail your hosting company and ask them for the virtual path to the access.log and error.log for your site. Copy past the path in the RCP setting page and the RCP live log reader and live statistics will work. You will have to use the virtual log files not root log files.

    Dedicated servers : You will have to use the virtual log files wish are most often located in the path something similar to : usr/local/apache/var/logs/access.log/error.log or usr/local/apache/var/logs/access_log/error_log sometimes the access.log file contains your domain in the file name like: usr/local/apache/var/logs/domain.com.

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  • What information can the server logs provide?

    The access log gives you exact details on:

    * How many visits did your web site receive
    * Who are your most frequent visitors (IP based)
    * Where your visitors came from (country),
    * Which websites are linking to your site.
    * Which search engine spiders have found your site
    * Which sections/pages of your site are popular
    * Which keyword searches lead people to your site
    * Browsers and platforms (operating systems) used by visitors


    The error log gives you exact details on:

    * Requested files on your server that are missing (missing images, wrong file names)
    * Dead links files page not found on your server
    * standard server error messages for not found forbidden , international server errors.
    * The error log file will help you improve the quality of your server performance
    * the error log is also helpful for debugging cgi php scripts during installation.

    it‚s recommended to solve as many of the errors in the error log. Most errors are often easy to solve. For question related to solve unkown errors contact us.

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  • Sample access log file entry

    Log files are not easy to understand in their raw format. The basic site details are provided in the yellow button which will generate live statistics based on your active access.log. More advanced details you can look-up manually using the log viewer page.

    Sample access log file entry Each individual request is listed on a separate line in a log file, called a log file entry. It is automatically created every time someone makes a request to your web site. We will analyze each part of the log entry in this article

    201.58.170.90 -- [18/Aug/2002:01:53:23 -0500] "GET /index.html HTTP/1.1" 200 11631 "http://www.robotcontrolpro.com/" "Mozilla/4.0 (compatible; MSIE 5.5; Windows NT 5.0)"

    This lines gives us the following information about the request:
    * IP address or hostname of the visitor
    * Login [ -]
    * Authuser [ -]
    * Date and time [18/Aug/2002:01:53:23 -0500]
    * Request method [GET]
    * Request file path [index.html]
    * Request protocol [HTTP/1.1]
    * Server response status [200]
    * Response content file size [11631]
    * Referrer path [http://www.searchengineethics.com]
    * User agent [Mozilla/4.0 (compatible; MSIE 5.5; Windows NT 5.0)]

    GET => It is the request method. This records the type of request from the client's browser to the server. The different types of requests are
    POST - places a file on the server HEAD - requests the header information of the file GET - requests the file in its entirety

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